Rootfablink Help Center
Frequently asked questions about account creation, supplier registration, product listing, RFQ, logistics and customs workflows.
Account and Registration
How do I create a Rootfablink account?
You can choose your role as buyer, supplier, logistics company or customs broker and complete the application form.
Supplier Registration
Is supplier registration paid?
Basic supplier registration and product listing are planned to be free. Sponsored visibility and advertising packages may be offered separately.
RFQ
What is an RFQ?
RFQ is a request for quotation process where buyers specify product, quantity, delivery and requirements to receive offers from suppliers.
Logistics
How do logistics companies join the platform?
Logistics companies can create profiles and connect freight, warehousing and shipment services to buyer and supplier workflows.
Customs
What can customs brokers do on the platform?
Customs brokers can provide document checks, regulatory consulting, import export process guidance and clearance support.
Contact
How can I contact Rootfablink?
You can contact the relevant department using support@rootfablink.com, info@rootfablink.com, sales@rootfablink.com, logistics@rootfablink.com or custom@rootfablink.com.